Privacy Policy

Data Controller

Magius Casino UK is the data controller responsible for processing your personal information. This Privacy Policy explains what data we collect, how we use it, your rights, and how we protect it.

All data processing is conducted in accordance with UK data protection law, including the Data Protection Act 2018 and the UK GDPR (as retained into UK law).

Information We Collect

Magius Casino UK collects personal data in the following categories:

Contact Information

When you submit the contact form or communicate with us via email, we collect your name, email address, and message content.

Technical Data

We automatically collect information about your device and how you interact with the site, "including":

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referral source
  • Click patterns

This data is collected via cookies and similar tracking technologies (see Cookies section below).

Account Registration Data (if applicable)

If you create an account on Magius Casino UK, we collect your username, email address, and account preferences.

Legal Basis for Processing

We process your data under the following lawful bases:

  • Legitimate Interests: To improve site functionality, prevent fraud, and understand user behaviour
  • Contractual Necessity: To provide account services and respond to your inquiries
  • Legal Obligation: To comply with law enforcement requests or legal requirements
  • Consent: Where explicitly requested (e.g., optional newsletter subscriptions)

How We Use Your Data

Your information is used for:

  • Responding to your support inquiries and providing customer service
  • Administering your account and enabling site functionality
  • Analysing website usage and improving user experience
  • Detecting and preventing fraud or misuse
  • Sending administrative updates or legal notices (non-marketing)
  • Complying with legal and regulatory obligations

We do not sell your personal data to third parties for marketing purposes.

Third Parties and Data Processors

Data may be shared with:

  • Service Providers: Cloud hosting providers, analytics platforms, and customer support software that process data on our behalf under strict confidentiality agreements
  • Legal Authority: If required by law or court order
  • Related Entities: Magius Casino UK's parent or affiliated companies (if applicable)

All processors are contractually bound to protect your data and use it only for the purposes we specify.

Cookies and Tracking

Magius Casino UK uses cookies and similar technologies to enhance your experience:

Essential Cookies

These enable basic site functionality (e.g., remembering your login status or form entries). They are necessary and cannot be disabled.

Analytics Cookies

We use Google Analytics to understand how visitors use the site. This helps us improve content and user experience. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Preference Cookies

These remember your choices (e.g., language or layout preferences) to personalise your experience.

You can control cookies through your browser settings. Disabling non-essential cookies may affect some features.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined above:

  • Contact Form Submissions: Retained for 12 months unless you request deletion
  • Account Data: Retained for the lifetime of your account plus 12 months after closure
  • Cookies: Session cookies expire when you close your browser; persistent cookies expire according to their settings (typically 1–2 years)
  • Technical Logs: Retained for 90 days

If legally required, we may retain data beyond these periods to comply with regulatory obligations.

International Data Transfers

Data is primarily stored in the UK. If data is transferred outside the UK or EEA (e.g., to cloud providers with servers in other jurisdictions), we implement appropriate safeguards such as Standard Contractual Clauses to ensure adequate protection.

Changes to This Policy

Magius Casino UK may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. You will be notified of significant changes via email or a prominent notice on the site. Your continued use of the site constitutes acceptance of updates.

Your Rights

Under UK data protection law, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data (subject to legal exceptions)
  • Right to Restrict Processing: Limit how we use your data
  • Right to Object: Opt out of processing for marketing or legitimate interest purposes
  • Right to Data Portability: Receive your data in a structured, portable format
  • Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) if you believe your rights have been violated

To exercise any of these rights, contact us via the Contact Us page with details of your request. We will respond within 30 days.

Contact for Privacy Matters

For questions about this Privacy Policy, requests to access or delete your data, or privacy concerns, please use the contact channels provided on our Contact Us page. Include "Privacy Request" in your subject line so your inquiry is directed promptly.

You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Final Note

Magius Casino UK is committed to protecting your privacy and respecting your rights. This Privacy Policy works in conjunction with our Terms and Conditions, which should be read together to understand our full obligations and your protections as a user.